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Privacy Policy

Last Updated Mar 29, 2017

Our Commitment to Privacy

Dinngo, knows that you care about how your personal information is used and shared, and we take your privacy seriously. Our primary goal is to provide you with exceptional service, and we understand that you may have questions or concerns regarding your personal information and how it will be used. To make this privacy policy easy to find, we make it available from home page of the Dinngo website at dinngo.co (the "website") and through our mobile applications. You may also email us at [email protected] with any privacy-related questions you have.

Applicability of Privacy Policy

This privacy policy applies to all information we collect through our web and mobile applications from Dinngo users, including you. This policy only applies to the Dinngo Service. Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

The Information We Collect

When you visit the website or use one of our mobile applications, we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect certain geo-location information. If you do not agree to our collection of this information, you may not be able to use our Service.

If you open an account, we collect the following information from you:

We are committed to providing a safe, secure and all around great service. Therefore, before permitting you to use our Service, we may require additional information from you we can use to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services.

When you are using the Dinngo Service, we collect information about your account transactions and trust relationships and we may collect information about your computer or other access device for fraud prevention and other similar purposes.

Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.

In order to use the payment functionality of Dinngo's application, you must open an account provided by SynapsePay (“SynapsePay”) and you must accept the SynapsePay Terms of Service and Privacy Policy. Any funds held in the SynapsePay account are held by SynapsePay's financial institution partners as set out in the SynapsePay Terms of Service . You authorize Dinngo to share your identity and account data with SynapsePay for the purposes of opening and supporting your SynapsePay account, and you are responsible for the accuracy and completeness of that data. You understand that you will access and manage your SynapsePay account through Dinngo's application, and SynapsePay account notifications will be sent by Dinngo, not SynapsePay. Dinngo will provide customer support for your SynapsePay account activity, and can be reached at https://dinngo.co, [email protected].

Information From Children

We do not knowingly solicit or collect information from any individuals under the age of 18

How We Use Cookies

When you access the website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer.

For example, we send a "session cookie" to your computer any time you log in to your Dinngo account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page.

You are free to decline Dinngo cookies if your browser permits, but doing so may interfere with your use of the website.

How We Protect & Store Personal Information

We store and process your personal information using third party servers located in secure data centers in the United States, This information is protected by physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We also use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our office and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your Dinngo password with anyone.

If Dinngo learns of a systems security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Dinngo Service, you agree that Dinngo may communicate with you electronically. Dinngo may post a notice on the website if a security breach occurs. We may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice of a security breach) you should notify us.

How We Use the Personal Information We Collect

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, fun and customized experience. We may use your personal information to:

How We Share Personal Information Within the Dinngo Network

To process payments on Dinngo, we need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, date of sign-up, the number of payments you have received and other verification metrics like social graph activity may be provided to users or companies when you transact with, on, or through Dinngo.

We work with vendors to enable them to accept payments from you using Dinngo. In doing so, a vendor may share information about you with us, such as your mobile phone number or Dinngo username, when you attempt to pay that vendor. We use this information to confirm to that vendor that you are a Dinngo customer and that the vendor should enable Dinngo as a form of payment for your purchase.

Regardless, we will not disclose your bank account number to anyone you have paid or who has paid you through Dinngo, except with your express permission or if we are required to do so to comply with a subpoena or other legal process.

How We Share Personal Information With Other Parties

Dinngo does not share your personal information with third parties for promotional or marketing purposes.

We may share your personal information with:

How You Can Accrss or Change Your Persoanl Information

You can review and update your personal information in your account settings at any time by logging in to your account.

Links to other sites

The website may contain links to other sites. Dinngo does not control the information collection of sites that can be reached through links from the website. We encourage our users to be aware when they are leaving the website and to read the privacy statements of any site that collects personally identifiable information.

Changes to Other

Dinngo is always improving. As the Dinngo service evolves we may occasionally update this privacy policy. If we modify this privacy policy, we will post the revised privacy policy to the website, and we will also revise the "last updated date" stated above. If we make material changes in the way we use personal information, we will notify you by posting an announcement on our service or by sending you an e-mail. It is your responsibility to periodically review this privacy policy;users are bound by any changes to the privacy policy by using the service after such changes have been first posted.

If you have questions or concerns regarding this Agreement, or any feedback that you would like us to consider, please email us at [email protected].